Before you request support
Review amount, return, schedule, fees, and due dates before accepting terms.
After approval
Approved support goes into your wallet and your return schedule becomes visible.
Trust history
Completing returns on time helps build a stronger trust profile for future support.
Overview
Getting support on Garder means accepting a structured support plan with clear terms. You should always understand the amount, total return, schedule, due dates, and wallet requirements before accepting.
Support can start from the public marketplace, a Community+ post, a direct support offer, a Circle room, or a Fund. The flow may look different depending on where the request starts, but the principle is the same: review terms first, receive funds after approval, and keep the return plan on schedule.
Ways to Get Support
Community+ support request
Post a request with context. Supporters can react, comment, view your public profile, and make an offer from the post.
Marketplace support offer
Browse available support offers and apply to terms that match your need and return capacity.
Circle support
Request support inside a private Circle where the group already has a trust relationship.
Funds
Create a goal that multiple supporters can back, or receive donations where available.
Verified Earner signal
If eligible, your request may display a Verified Earner badge, but it is still not a guarantee of approval.
Before You Request
A strong request explains both the need and the return plan. Supporters are looking for clarity, not just urgency.
| Check | Why it matters |
|---|---|
| Amount | Ask for what you need and can realistically return. |
| Purpose | A clear purpose builds confidence and makes the request easier to evaluate. |
| Return capacity | Make sure the schedule fits your income and other active commitments. |
| Profile readiness | KYC, wallet setup, trust score, and Community+ history all affect supporter confidence. |
Application Flow
Find or create the opportunity
Use Community+, Marketplace, Circles, or Funds to start the support path.
Review the details
Check amount, total return, schedule, due dates, and any platform requirements.
Submit or accept
Apply for an offer, accept terms, or collect accepted Fund support depending on the feature.
Wait for approval
The supporter or platform flow reviews the request before funds move.
Receive support
Once approved, funds are credited to your Garder wallet.
Reviewing Terms
Do not accept terms you do not understand. Before accepting support, review the amount you will receive, what you will return, the schedule, and the due dates.
Approval & Wallet
After approval, the support amount is credited to your Garder wallet. You may need an active virtual account and completed verification before you can receive or withdraw.
Wallet credit
Approved funds appear in your wallet.
Withdrawal
Withdraw according to the available wallet flow and bank setup.
Notifications
Watch for confirmation, reminders, and return schedule notices.
Return Plan
Once support is active, the return schedule shows what is due, when it is due, and how much has been completed. Keep enough wallet balance before each due date.
| Return item | Meaning |
|---|---|
| Due amount | The amount due for the current installment or schedule item. |
| Due date | The date the return is expected. |
| Outstanding balance | What remains on the active support plan. |
| Status | Whether the schedule is pending, paid, overdue, bridged, completed, or otherwise resolved depending on feature flow. |
Staying on Track
The best way to keep future support options open is to complete returns on time and avoid carrying too many active plans at once.
Keep wallet funded
Top up before the due date so payment is not blocked by insufficient balance.
Pay early when possible
Early or on-time returns help your trust profile.
Watch active commitments
Too many active support plans can reduce confidence and affect trust score.
Resolve problems quickly
If you miss a commitment, recovery is better than leaving it unresolved.
If You Miss a Payment
Here's exactly what happens — not to alarm you, but because knowing the real mechanism (and the real deadline) is what lets you act before it becomes a bigger problem.
Garder pays your supporter first
If a payment is missed, Garder can step in and pay your supporter(s) directly — they're made whole immediately, regardless of what happens next with you.
You now owe Garder — with a real deadline
This isn't forgiveness. The amount is now owed to Garder directly, and you'll be notified with a specific deadline to repay it. Top up your wallet before that date and nothing further happens.
Miss that deadline too, and consequences apply
A 10% collections surcharge is added to what you owe. Your account is restricted — you can't start new support plans, back a Fund, or join a Susu cycle until it's cleared. Your trust score takes a hit.
Any wallet top-up clears it automatically
You don't need to find a special "repay Garder" button — the next time you top up your wallet, the amount you owe is swept off the top automatically, oldest first. Your account is unblocked the moment the balance hits zero.
Trust Profile Impact
Support behavior flows back into your trust profile. Completed returns, missed commitments, active load, and consistency over time shape how supporters read your future requests.
FAQ
Can I get support from Community+?
Yes. You can post a request and supporters can respond with offers.
Can I edit or delete a Community+ post after publishing?
Yes. You can edit or delete a Community+ post after publishing.
Does approval happen automatically?
Not always. Supporters may need to approve, and some flows depend on wallet or verification readiness.
What happens if I miss a return?
It can affect your trust score and may trigger overdue/default or protected-support workflows depending on the support type.
Can a Verified Earner badge guarantee support?
No. It is a trust signal, not a guarantee or approval instruction.